Dedicated service includes serving customers quickly and accurately
The interiors of bars and restaurants are designed to create a customer friendly environment. Improving communication and therefore cooperation between waiters and the kitchen staff results in serving customers faster. Wireless communication is an efficient way to realize improvements in this process. Dedicated service, including serving customers quickly and accurately, leads to customer loyalty.
Opticon offers wireless hospitality solutions which are easy-in-use. Touchscreen operations and keypad entries reduce mistakes in order entries and guarantee readability for the entire staff. The product range, including some elegant models, meet the demands of a fully wireless infrastructure.
The devices are desiged to capture data such as menus, customer data, loyalty programs, bookings and other elements that the personnel needs. The exchange of data and immediate storage in the central server provides the possibility to analyze customer patterns, and gives the management insight in customer interests. This leads to an increase in repeat business opportunities.
WiFi communication, Bluetooth technology and Windows operating systems are available on the Opticon devices. The devices are equipped with a strong battery, suitable for operation throughout the day. Software development tools from Microsoft allow any type of custom application to be built and stored. Whatever further solutions or appearance is preferred, Opticon technology keeps the personnel in touch with customer orders and backstage processes.